Selection process number:2090-CMN-26-OC-004ME-02 - $27.37 to $32.93 per hourAnticipatory staffing – Creation of an eligibility list for the summer 2026 opportunities (that can be temporary part time and occasional positions) Work Location Victoria Memorial Museum Building, the Museum (Ottawa, ON) Selection process number:2090-CMN-26-OC-004 *This selection process will result in the creation of an eligibility list of candidates to fill potential vacancies over the next 6 months. Your place at the Museum We value diversity and believe we benefit from working in a place where everyone feels included and where the unique qualities and strengths inherent in a diverse workforce are combined. We welcome applications from persons who may identify as a member of one or more other equity seeking groups (for e.G. women, visible minorities, Indigenous peoples, persons with disabilities, 2SLGBTQIA+, religious or cultural minority). You have a place at the Museum! About the position Working with the Visitor Planning team, the host is responsible for providing excellent visitor experiences. This is achieved through offering high quality and welcoming services, communicating information about the museum offers, amenities and experiences, and utilizing the ticketing system for visitation and membership. In addition, the host is responsible for promoting Canadian Museum of Nature’s (CMN) offers that meet visitor needs and visitor satisfaction and is responsible for always ensuring robust cash management. The host is responsible for: Selling memberships and other museum products or services to visitors by using established sales techniques. Promoting museum products or services in person and over the phone. Providing the best customer service possible to visitors,



clients and members in person and over the phone (including events and during after-hours). Receiving/processing payments (for visitors, clients and member purchases). Performing tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers, and making deposits. Collecting comments, observing and conducting surveys with visitors, clients and members. Contributing to team effort by attending meetings when required and performing other related duties Working at the museum means: Contributing to an engaging mission as well as exciting projects and challenges An inclusive, friendly and safe work environment A competitive salary established by collective agreements Access to federal public service group insurance and pension plans Eligibility criteria This position is open to all Employees of the Canadian Museum of Nature and any members of the public who meet the qualifications below.*Candidates must be legally entitled to work in Canada. Education and training: Completion of secondary school or equivalent.Additional training in sales or customer service techniques would be considered as an asset. Language requirements: English and French are essentialBilingual Imperative: B-B Experience: Experience in providing high quality service through product knowledge, proactive service and communication and knowledge of visitors’ needs Experience in gauging visitor needs, building rapport with clients, promoting and selling products or services to meet customer needs with the goal of increasing satisfaction and meeting sales goals Experience working in a team delivering high quality service in a fast-paced environment Experience in using Point-of-Sale (POS) software and working with cash handling (i.E. processing cash, credit cards, direct debit, checks or other methods of

📌 Host, Visit Planning - C$27.4 - C$32.9 An Hour - Part Time (Ottawa)
🏢 Canadian Museum of Nature
📍 Ottawa