Join DistillerSR as the VP of Delivery Solutions and oversee the SaaS platform services. This hybrid/remote role focuses on strategic leadership and P&L management in life sciences.You will lead a range of service offerings, enhancing onboarding, training, and customer support for a growing client base. With over 10 years of experience, the successful candidate will cultivate a high-performance culture, aligning operational strategies with company goals.
You'll work closely with various teams to maximize customer satisfaction and operational efficiency while driving service expansion in existing accounts.Key Responsibilities:- Manage P&L and delivery services strategically- Develop teams focused on client success and training- Collaborate with Sales and Engineering for cohesive strategy- Analyze and report on service delivery KPIs- Identify opportunities for deeper service integrationRequirements:- 10+ years in services leadership/management- Experience in life sciences service environments- Proven track record in scaling delivery organizations- Exceptional relationship-building skills- Familiarity with global service operationsLeverage your expertise to lead service delivery that empowers clients and enhances life sciences innovations.#J-18808-Ljbffr