OverviewThe Full Time Membership Director plays an key role in accelerating growth for a territory of KidStrong Centers. This position is ultimately responsible for meeting and exceeding goals and targets related to member growth, retention, and community engagement. The Membership Director will demonstrate a deep understanding and passion for the KidStrong brand and curriculum in order to meet and exceed sales goals. The Membership Director must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required. This is not a 9a-5p job. For the Membership Director to be successful, making calls and interacting with parents when they are available (mornings, evenings, and weekends) is required. This is a hybrid role with in-centre time at KidStrong Symons Valley.ResponsibilitiesDrive membership sales through high-volume outbound phone calls on inbound leads (50+ calls/texts/day is typical effort)Execute sound communication with the centers they support to ensure observations, trials, and new members receive a world-class experienceSelf-management and motivation to exceed KidStrong sales targetsOversee the sales process and systemsManage sales data and present to regional leadership an assessment of sales results and plans to drive portfolio performanceWork closely with Area Developer and General Managers on a seamless process in scheduling observations, trials,



and enrollments by managing and following up on inbound leads, and complying with KidStrong Sales recommended processesRespond promptly to all KidStrong owner requests and client/lead requestsProvide and maintain the highest level of customer service beyond the sale to protect brand integritySupport center level initiatives (e.G., center maintenance, training)Sales Coordinator will work 5 days per week with at least one day on a weekend, with specific hours based on center needsDependable attendance to team meetings and community eventsQualifications2+ years of experience in health, fitness, or hospitality sales is strongly preferredAvailability to work the required schedule; mobility to support theterritory is requiredExperience with systems such as ZenPlanner, Sales Messenger, HubSpot, Google Sheets/Docs/Slides, and auto dialer systems is preferred but not requiredPrior outbound phone sales experience is strongly preferred (50+ calls/day typical)Proven track record of exceeding sales targets/quotaStrong sales mentality and comfort with outbound sales effortsDemonstrated urgency during promotional cycles to maximize return on ad spendExcellent verbal and written communication skillsEntrepreneurial spirit with open,



participative leadership style and drive for excellenceStrong work ethic, integrity, and professional demeanorPractical work experience using Microsoft Office productsPrior CRM experience (Salesforce, etc.) is strongly preferredSupervisory & InteractionThis position will not directly supervise any employees.DNA / CompetenciesCompetitive—strong internal drive and desire to grow KidStrong member baseResult Driven Communication—speaks clearly and persuasively in positive or negative situationsActive Listener—balances team and individual responsibilitiesOrganized—prioritizes and plans work activities; sets goals and objectivesLaser focused on plan and execution to deliver results in a timely mannerResilient—solution-based mindset; optimisticCommunity Builder—desire to care for and connect KidStrong familiesCompensationCompensation: $48,000.00 - $65,000.00 per yearKidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.Our PeopleWant to work with great peopleWant personal and professional growthWant to make an impactThis franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.#J-18808-Ljbffr

📌 Membership Director - $48,000 - $65,000 A Year (Toronto)
🏢 KidStrong
📍 Toronto