Why consider this job opportunity

- Competitive pay and performance-based incentives
- Opportunities for career growth and personal development
- Work from home convenience with company-supplied technologies
- Comprehensive perks package including retirement savings, medical, dental, and vision insurance
- Company culture that values diversity, equity, and inclusion

What to Expect (Job Responsibilities)

- Handle customer inquiries and issues via phone or internet
- Utilize call flow guide to provide assistance and resolve problems
- Document and retrieve information in databases
- Offer additional products and services to support customer success

What is Required (Qualifications)

- Fluent in both English and French
- High school diploma or equivalent
- Minimum of six months of customer service or sales experience
- Quiet and distraction-free work environment for remote positions
- Strong computer and navigating skills, familiarity with iOS/macOS preferred




- High‑speed internet and smartphone

How to Stand Out (Preferred Qualifications)

- Additional relevant experience or interests
- Proficiency in fast‑paced multitasking
- Eagerness to learn new technologies
- Important personal qualities and skills for the role

We prioritize respecting candidate privacy and championing equal‑opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify isn't the EOR for this position. Instead, our role in this specific prospect is to link outstanding candidates with a top‑tier employer.

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📌 Customer Service / Technical Support Representative-Remote (Bilingual: French/English) (Mississauga)
🏢 Concentrix
📍 Mississauga