Drive efficiency and improvements as an HR Operations Analyst. Work hybrid to enhance services and deliver exceptional support in shared environments.
This role is integral to improving HR operations within a shared services framework. You will be responsible for addressing employee inquiries, analyzing trends, and recommending enhancements to existing processes. Your collaborative efforts will contribute to the ongoing transformation of HR services while maintaining a strong focus on customer satisfaction.
Key Responsibilities:
• Resolve inquiries with empathy and speed through various communications
• Champion a culture of service excellence
• Utilize HR systems to gather insights for process enhancements




• Document and manage complex cases efficiently
• Identify and implement process optimizations proactively
Requirements:
• 1–3 years in HR service environments
• Skilled in problem-solving and analysis
• Capable of working independently and in teams
• Solid MS Office skills and HR system familiarity
• Discreet handling of sensitive information
Bring your expertise to enhance HR operations, fostering a supportive environment through innovative process improvements.
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📌 HR Analyst for Operations and Improvements (Longueuil)
🏢 RTX
📍 Longueuil