Enterprise Operations is a dynamic organization which supports not only John Hancock customers, but also many cross‑functional departments within the US Division and Global space. The Data Governance Lead is responsible for the operation of the data governance practice and its implementation, ensuring data is well‑organized, safe, accessible, and valuable.Position Responsibilities:Act as advocate for all data domains and information used by US Operations to maintain accuracy and ensure proper utilization.Inventory and prioritize data assets, coordinating with Operations Leadership and other roles within the Global Data Governance structure.Develop comprehensive understanding of data flow from both business and systematic perspective to ensure integrity of that flow is maintained.Act as intermediary to ensure alignment between Global Data Governance, Global operations and US Operation and IT Segments regarding data standards, roadmaps, and prioritization of initiatives.Capture, define, describe Business terms, Classifications, and Business Rules.Support Technical Data Custodians and data analysts in decomposing business rules into data quality rules, and creating data catalogues and lineage as data is implemented.Ensure that data quality levels are assessed for all our prioritized critical data elements, and that data quality remediation is implemented when needed.Ensure all key data risks are well understood and mitigated appropriately, working effectively with the Data Protection, IT Security, Risk, Data Architecture and Data Management functions including ensuring regulatory compliance.Navigate meetings of various stakeholders and preferences to ensure a unified approach and ultimate execution of the deliverable.Provide effective and concise communication with stakeholders, management, and business partners.Measure and communicate results and tie them back to key performance metrics, such as Service Level timings, budgets or Key Results based on Value Stream metrics.Responsible for directing activities of other team members depending on project initiatives.Required Qualifications:Bachelor’s degree or equivalent business experience.5–7 years of business experience including progressive business analysis experience.Strong presentation and communication skills; able to articulate business cases clearly, concisely, and effectively to audiences of various levels.Solid facilitation skills and ability to drive toward unified team consensus.Ability to build effective business relationships with key stakeholders and business management.Comprehensive knowledge of industry including product development, distribution,



customer and administration services and regulatory structure.Progressive business analysis and/or project management experience supporting significant business initiatives.Experience in financial services/insurance industry.Able to translate issues and problems into effective business solutions and drive them to successful outcomes.Ability to handle multiple demands and competing priorities of various large initiatives running concurrently.Ability to take initiative, work independently, and learn/assimilate information quickly.Preferred Qualifications:Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.When you join our team:We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.If you are applying to this role in Massachusetts, please note the salary range is $73,350 - $122,250.マニュライフとジョン・ハンコックについてマニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.Manulife.Co.Jp/をご覧ください。マニュライフは機会均等を是とする雇用主です。マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[email protected]までご連絡をお願いします。Referenced Salary Location: カナダ, オンタリオ州 -フルタイムリモートWorking Arrangement: 在宅勤務Salary range is expected to be between $70,500.00 CAD - $117,500.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr

📌 Data Governance Lead - C$70,500 - C$117,500 A Year - Remote (Toronto)
🏢 Manulife
📍 Toronto