This position will run fromapproximately September to December 2024 for approximately 35 hours per week. Thewage of this position is $19.64 per hour. It is a hybrid work-location role workingat the Conestoga College Waterloo Campus and may include work at Doon Campus.- Supporting the deployment, maintenance and management of VARLab hardware and software resources, the AR/VR Technologist is familiar with popular augmented and virtual reality platforms including their hardware and software components, as well as their deployment and support considerations.- The role is required to work collaboratively with the VARLab software development team, and support deployments to trade shows, open houses and special events.- Supporting End Users (Instructors and Learners) of the DLS (Digital Learning Simulations) delivered by the VARLab to Campus. This includes:- Being the initial point of contact for technical inquiry and issue escalation for end users of campus DLS.- Track and manage end user issues in our issue tracking system.- Evaluate and analyze issues and solutions to IT related inquiries including root cause analysis.- Development of end user support material such as documentation, walkthroughs, and videos.- Propose documentation and support improvements based on analysis of issues and end user engagement.- Propose product feature improvements based on analysis of issues and end user engagement.Requirements- Experience supporting the deployment and troubleshooting of AR/VR equipment, and Windows 10 related PC’s and Desktops with high-end graphics capabilities- Enjoys creating effective training materials in support of teaching others how to use and maintain AR/VR equipment- Devotion to proper asset tracking and maintenance of mission critical hardware (e.G.AR/VR gear,



gaming laptops,etc)- Track record of quickly adapting to new hardware and software technologies is an asset- Good communications skills; Collaborative approach to work- Experience in high-end PC gaming is a major assetStudent EligibilityBoth domestic and Internationalstudents are welcome to apply for all approved Work Study positions subject tothe eligibility criteria outlined below. Hiring managers will recruit thecandidate they deem best able to fulfill the requirements of the position.STUDENTELIGIBILITYAllStudent Applicants must:- Maintain a full-time course load.Students on a reduced course load may be eligible if they are registered withAccessibility Services-Maintain satisfactory academic progress – passing 60% of courses and activelyprogressing through the program- Have a valid Social Insurance Number(SIN)DomesticStudents Must:- Be a Canadian citizen, permanentresident or protected person- Be eligible for OSAP, or anotherprovince’s student financial assistance programORComplete the Work Study Eligibility Application, and demonstratefinancial needInternationalStudents Must:- Hold a valid Canadian study permitthat allows on-campus employment- Adhere to all requirements stated ontheir study permit- Adhere to all Canadian student visarequirementsPlease note that International studentsmust provide a digital copy of their Study and Work permits at the time ofapplying to a Work Study position.Commitmentto diversity and inclusion:Conestoga College values diversity andis an equal chance employer. We offer an inclusive work environment andencourage applications from all qualified individuals. Conestoga Collegeprovides accommodation throughout the hiring process to applicants withdisabilities. If you require accommodation, please contact the hiring manager.#J-18808-Ljbffr

📌 Dls It Student Analyst - $19.6 An Hour (Ottawa)
🏢 Conestoga College
📍 Ottawa