Enhance your career as a Bilingual Client Support Coordinator at the Canadian Resident Matching Service. This fully remote position focuses on client engagement in both English and French.
As the Bilingual Client Support Coordinator, you will be an integral part of the CaRMS client services team. This permanent, full time role seeks candidates with at least 5 years of client-facing experience, particularly in healthcare. You will facilitate front-line support, contribute to resource creation, and participate in ongoing improvement projects.
Key Responsibilities:
• Provide client support via various communication channels
• Develop client-facing resources and documentation
• Engage in continuous service improvement initiatives




• Collaborate with cross-functional teams on projects
• Represent CaRMS in external presentations and webinars
Requirements:
• 5+ years of related client-facing experience
• College diploma in a relevant discipline
• Proficient in Microsoft 365 applications
• Strong communication skills in both languages
• Detail-oriented with excellent multitasking abilities
Leverage your bilingual communication skills and service expertise to support clients at CaRMS, enhancing overall service delivery in a remote setting.
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📌 Bilingual Client Support Coordinator - CaRMS (Ottawa)
🏢 The Canadian Resident Matching Service (CaRMS)
📍 Ottawa