Elevate customer engagement at PointClickCare as a Marketing Manager. Lead strategic plans for online communities and advocacy while leveraging AI for a transformative customer experience.
As a key program leader, you will evolve our customer engagement initiatives to empower users. This role demands a strong B2B marketing background in SaaS/Healthcare, with a focus on nurture programs and stakeholder advocacy. Collaborate cross-functionally to drive effective engagement strategies and enhance product value in every campaign.
Key Responsibilities: • Develop and execute customer engagement strategies • Collaborate with developers for platform maintenance • Build relationships with stakeholders and teams • Drive awareness through creative marketing programs • Foster community participation and map customer journeys
Requirements: • 6+ years in B2B marketing (SaaS/Healthcare) • Proven online community management experience • Strong strategic problem-solving skills • Exceptional communication and collaboration abilities • Flexibility and ability to prioritize tasks
Utilize your marketing expertise to enhance customer engagement and advocacy at PointClickCare. #J-18808-Ljbffr