03 Aug
|
Steam Whistle Brewing
|
Toronto
03 Aug
Steam Whistle Brewing
Toronto
Overview We have an excellent opportunity for an experienced General Manager to join our team at Steam Whistle Brewing Kitchen and Taproom based in the historical Roundhouse, steps away from the CN Tower. The General Manager is responsible for the overall performance, culture and guest experience of the Steam Whistle Kitchen and Taproom. As General Manager you will lead day-day operations across front of house and back of house while ensuring seamless collaboration with the onsite events department, pursuing operational excellence, financial performance and alignment with the Steam Whistle Brand. The General Manager will be a hands-on leader, inspiring a team of passionate team members to deliver a consistently outstanding hospitality experience. Responsibilities Lead all day-to-day operations of the Kitchen and Taproom, including FOH and BOH. Own P&L performance, budgeting, forecasting, managing labour, food and beverage costs to hit targets. Oversee daily operations ensure smooth service execution across BOH and FOH and private events. Maintain SOPs for service, cleanliness, safety, guest experience and event experiences. Collaborate actively with the Steam Whistle events team. Oversee vendor relationships, ordering, inventory control, invoice approvals, and waste reduction measures. Ensure compliance with health, safety, and food handling regulations. Deliver exceptional guest experiences by maintaining high standards for service, food, and beverage. Monitor and audit all touchpoints, identifying areas of improvement and implementing changes. Ensure consistent and high-quality execution of the menu and service standards.
Develop and execute training programs for FOH and BOH teams, ongoing and new hire programs. Champion a positive, inclusive, and skilled workplace culture. Manage guest feedback and resolve issues professionally and provide mentorship, training, and performance coaching to all team members, providing explicit expectation and guidelines. Collaborate with HR to recruit, onboard, train and retain top talent. Lead weekly scheduling for both FOH and BOH to ensure adequate staffing levels. Host regular team meetings and tastings to ensure alignment and engagement. Work closely with the leadership team on annual planning, strategic initiatives, and key business goals. Partner with events and marketing teams to execute successful private events, early closures, and venue buy-outs. Work with the Steam Whistle marketing department to develop and execute programming and brand initiatives that drive traffic and positive guest experiences. Champion sustainability and innovation within the kitchen and taproom. Schedule and Work Environment This is a full time position, with shifts covering weekends, evenings and some holidays. Physically active role requiring time on the floor.
Salary and Employment Details The salary range for this position is $75,000 to $85,000 plus bonus. The salary will reflect your experience, skills and perspective you bring to the role. Throughout the interview process we take a thoughtful and transparent approach to compensation, balancing market data, internal equity and the impact that you'll have on our business. AI Disclosure We do not use Artificial Intelligence in our recruitment/selection process. Qualifications & Experience 5+ years of senior management experience in high-volume hospitality Strong food, beverage, and bar operations knowledge Proven experience managing budgets and P&Ls Experience in a brand-driven hospitality environment Excellent leadership, communication, and problem-solving skills People-first leadership Operational excellence Brand stewardship Calm under pressure Guest-obsessed mindset We Offer The opportunity to work for one of Canada’s Best Managed Companies Paid training and development, related to area of work 12-pack of beer each week Competitive pay 3 weeks vacation to start with additional day per year to 20 days 6 paid wellness days Health and Dental Benefits Program Employee Assistance Program Epic Parties Diversity and Equality Steam Whistle Brewing is an equal opportunity employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will accommodate individuals with disabilities throughout the recruitment process. Please advise us of any requirements and we will do our best to meet your needs. - #J-18808-Ljbffr
📌 General Manager, Restaurant - C$75,000 - C$85,000 A Year (Toronto)
🏢 Steam Whistle Brewing
📍 Toronto