Purpose of the Position: To comply with the Company’s high standards of production excellence while modelling custom Earmold (EM) and/or In-The-Ear (ITE) products. Follows standard work instructions and operating procedures to digitally process scanned ear mold impressions (EMIs) and convert into a final product ready for 3D printing and production.

Job Type: Full-Time Permanent

Location: Kitchener, ON (Onsite)

Responsibilities

Modeling

- Using 3D modeling software provided by the company.
- Follow instructions to create a digital EM or ITE from the scanned impression file.
- Perform necessary modifications to ensure quality of fit.
- Determine placement of virtual components (i.e. amps, receivers, microphones, antennas, vents, etc.)
- Evaluate remake requests and perform modifications as required.

Common Technician Duties

- Meet and follow all company and departmental standards, policies and procedures regarding turnaround time, rush orders, quality, and customer service.
- Assist other technicians as required to accommodate for changes in volume, workflow and/or staffing levels.
- Provide guidance and training to other technicians.
- Maintain a clean, safe, and productive working environment.
- Prepare and maintain records and/or reports.
- Adhere to all human resources policies and procedures.
- Conduct basic equipment maintenance as necessary.
- In addition, this position will perform other production duties as required by the.

Qualifications





- A high school diploma or equivalent is required.
- Experience with CAD or artwork design software an asset.
- Proficient in basic computer operation and controls.
- Dependability to work assigned shifts. Overtime occasionally worked to meet the needs of fluctuating work intake.
- Demonstrated ability to learn complex processes and adapt to customer and supervisor feedback.

Problem Solving/Judgement and Decision Making

Works on production assignments that are semi-repetitive and routine in nature. Procedures are clearly defined and straightforward. Routinely follows established processes and procedures. Occasionally consults with a Sr. Supervisor or a Sr. Technician for assistance with any technical issues that may arise.

Supervision Received

Primary reporting relationship is to the Manager - Custom Production. Assignments are performed under general supervision, normally receiving instructions on routine work and recent assignments.

Supervision Exercised

None

Internal and External Contacts

Routinely interacts with other members of the Operations and Production teams. No external customer contact.

Health & Safety – Personal Protective Equipment

Protective equipment is not required for this role. Risk factors within the position include, but are not limited to, the following:

- Wrist, elbow, shoulder RSI due to prolonged computer work
- Eye strain

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📌 3D Modeler (Kitchener)
🏢 Demant
📍 Kitchener