OverviewWe are hiring to make water better!About KlirWe are hiring to make water better. For too long, utilities have had to manage water through fragmented systems, siloed data and workflows held together by institutional memory. As costs rise, teams shrink and operational decisions demand real time clarity, connected data is essential. At Klir, our mission is simple: Make Water Better. We believe the future of water is generative, built on connected data, transparent workflows and operational continuity. Klir is the Operational Data Hub that unifies sampling, monitoring, permits, backflow and reuse into one connected view of the utility. When data, systems and decisions flow through a single hub, teams gain the confidence, control and time they need to focus on what actually moves water forward. Backed by Insight Partners, Bowery Capital and Spider Capital, Klir is entering a period of rapid growth and expects to double its customer base this year. We work with large, complex water utilities across North America, including major cities and regional authorities. As Klir scales its enterprise customer base, the number and complexity of concurrent implementations is increasing.LocationThis position is hybrid-based in Toronto.Role DescriptionThe Senior IT Project Manager is accountable for the end-to-end delivery of a portfolio of enterprise Klir implementations, from project initiation through go-live and handover to Customer Success. You will manage multiple concurrent projects at different stages of delivery, balancing priorities, risks, and stakeholder expectations across customers. You will establish consistent governance while adapting delivery approaches to each customer’s environment. You are not expected to perform hands-on technical implementation, but you must be highly comfortable with enterprise IT concepts, integrations, and data migration conversations, and able to lead those discussions with confidence.ResponsibilitiesPortfolio & Delivery Management: Own a portfolio of concurrent enterprise Klir implementations; balance priorities, capacity, and risk across multiple active projects; provide clear visibility into portfolio status, risks, and dependencies; ensure consistentdelivery standards while adapting to customer-specific needs.Project Governance & Initiation: Lead formal project initiation for enterprise Klir implementations; develop and maintain PIDs,



governance frameworks and RACIs, stakeholder maps and communication plans; establish and rundelivery cadence including weekly status meetings, monthly executive steering committee meetings, and delivery & execution management; own integrated project plans and manage delivery against scope, milestones, and timelines; track risks, issues, dependencies, and mitigation plans; proactively manage delivery risks in complex, multi-stakeholder environments; lead change control andscope discussions in partnership with internal teams and customers.Customer & Stakeholder Management: Serve as the primary day-to-day counterpart to customer IT Project Managers across multiple accounts; build trusted relationships with customer IT teams, operational and business stakeholders, and executive sponsors; navigate enterprise andpublic-sector environments with patience, persistence, and professionalism.Commercial & Milestone Oversight: Track project milestones tied to commercial deliverables across the portfolio; coordinate with internal teams on milestone sign-off, invoicing, and payments; ensure delivery aligns with contractual obligations and SLAs.Technical & Data Collaboration: Be fluent in enterprise delivery concepts including system integrations, data migration and data quality, and data exchange between systems; partner closely with Klir’s Data Architect and technical specialists; structure and lead technical discussions without being hands-on.Customer Success & Value Realization: Work with Customer Success Managers to ensure implementation SLAs are met, align outcomes with long-term customer value, plan and coordinate training and enablement sessions; support analysis of customer as-is workflows and map them to Klir’s target-state workflows; ensure customers are confident, trained, and prepared for long-term success on Klir.What Success Looks LikeIn this role,



success means:Multiple enterprise implementations are delivered predictably and professionallyPortfolio-level risks are identified early and actively managedCustomers experience Klir as a trusted, credible enterprise partnerInternal teams are aligned, coordinated, and focused across accountsCustomers reach go-live confident in Klir and positioned for long-term value realizationRequirementsRequired Experience6–9+ years of experience as an IT Project Manager or Senior IT Project ManagerProven experience managing multiple concurrent enterprise projectsExperience delivering enterprise SaaS or complex IT implementationsExperience working directly with large enterprise or public-sector IT teamsStrong background in formal project governance and delivery frameworksComfortable owning delivery in high-visibility, customer-facing rolesTechnical ComfortStrong understanding of: Enterprise integrations, Data migration and data exchange, SaaS delivery modelsAble to confidently lead technical conversations without being hands-onPersonal AttributesExcellent communicator and relationship builderHighly organized, structured, and detail-orientedCalm, patient, and persistent in complex environmentsStrong analytical skills and comfort mapping complex workflowsCollaborative, pragmatic, and outcome-focusedOur Commitment To YouMeaningful ImpactYour work directly supports the people responsible for delivering safe drinking water and managing wastewater for millions of people.Hybrid FlexibilityWork in a hybrid model based in Dublin, balancing in-person collaboration with focused remote work.Strong Team CultureWe value honesty, accountability, and collaboration. We take our mission seriously while supporting one another and enjoying the work.Growth & DevelopmentYou’ll lead and continuously evolve the implementation strategy, driving complex IT projects from planning through delivery, while partnering with cross-functional teams to ensure alignment, efficiency, and successful outcomes as the company scales.Our ValuesHonesty. Audacity. Unity. These guide how we work with customers and with each other.Commitment to Your GrowthYou’ll work with leaders dedicated to coaching, transparency, and helping you become your best professional self.Compensation & Timing & TravelSalary: CAD $110,000–$130,000 annuallyBenefits: Canadian benefits package, unlimited vacation, MacBookTravel: Occasional traveling for company eventsTiming: Immediate opening#J-18808-Ljbffr

📌 Senior It Project Manager - Enterprise Implementations - C$110,000 - C$130,000 A Year (Toronto)
🏢 Klir
📍 Toronto