At PwC, our people in operations consulting specialize in providing consulting services on optimizing operational efficiency and effectiveness. These individuals analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.Meaningful work you'll be part ofAs an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness considering resource allocations, governance, structure, operational design and strategy. You will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements.ResponsibilitiesAssisting in the development of strategic plans, operational frameworks, and implementation roadmaps.Preparing clear, client‑ready presentations and deliverables under the guidance of senior team members.Participating in client meetings and workshops and communicating findings to both clients and internal project teams.Supporting data collection, cleansing, and analysis to underpin diagnostics and opportunity assessments.Conducting root‑cause analyses and building financial and operational models to quantify improvement opportunities and assess trade‑offs.Leveraging analytics and visualization tools to generate insights and prioritize solutions.Supporting implementation activities such as process redesign, piloting, testing, and change management to embed new ways of working.Collaborating with cross‑functional teams to support project execution.Facilitating process mapping, value‑stream workshops, and documentation of current and future state processes.Maintaining project documentation, tracking milestones, and supporting project management activities.Engaging in personal development through training, coaching,



and knowledge sharing.Demonstrating flexibility and willingness to travel up to 70% as needed to support client delivery and project success.QualificationsDegree: Bachelor’s degree in Business, Finance, Administration, Operations Management, Public Policy, Political Science, Science, Education, or a related discipline.Experience: 0–2 years of professional experience (including internships, co‑ops, or early career roles) in consulting, operations, professional services, business administration, or related functions.Hands‑on experience in at least two of the following areas:Program management and implementationPolicy or business analysisOperating model and governance designStrategic planning and performance measurementProcess improvement and operational efficiency (e.G., Lean, Six Sigma)Stakeholder engagement and change managementFinancial analysis and budgetingRegulatory compliance and risk managementDigital transformation and IT systemsProject management methodologies (e.G., Agile, Waterfall)Data analytics, modelling or analysisConsulting or advisory servicesExperience developing presentations and visualizations (PowerPoint, Power BI, Tableau basics)Familiarity with data tools or programming languages (SQL, Python, Alteryx) is an asset; strong analyticaland modeling skills using simulation tools and AIExcellent client‑facing communication and presentation skills with demonstrated ability to engage stakeholders at multiple levels and lead workstreamsHigh professional integrity, a collaborative mindset, proactive ownership of assignments, and a strong desire to learnPwC Canada is committed to cultivating an inclusive, hybrid work environment.



Exact expectations for your team can be discussed with your interviewer.This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.CompensationThe salary range for this position is $65,600 – $109,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Ranges may vary for positions in other locations. Base salary is determined by your skills, experience, qualifications, and work location. Eligible employees may participate in variable incentive pay programs designed to reward individual and firm‑wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, the Talent Acquisition team will provide details about the total rewards package.BenefitsWe’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development workplace, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that help you thrive in work and life.We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started. At certain points during our recruiting process, we rely on AI to improve your experience – for example, resume review, personalized job recommendations, chatbot interactions or interview scheduling. AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information such as name or gender. Final hiring decisions always involve human review. For more information about our use and protection of your data, refer to our Privacy Policy.#J-18808-Ljbffr

📌 Associate, Operations Consulting - $65,600 - $109,300 A Year (Toronto)
🏢 PwC
📍 Toronto