Helpdesk Analyst Banking experience required Pay $20.00/hr - $23.00/hr Employment Type Contract About the Role The Helpdesk position is crucial in providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively. Responsibilities Respond to client inquiries and provide technical support. Diagnose and troubleshoot hardware and software issues. Document and track issues in the helpdesk system. Assist in the setup and configuration of recent equipment. Provide training and guidance to clients on software usage. Qualifications Bachelor's degree in Computer Science or related field. Relevant certifications (e.G., CompTIA A+, ITIL) are a plus. Required Skills Strong problem‑solving skills. Excellent communication and interpersonal skills. Proficiency in Windows and Mac operating systems. Experience with helpdesk software and ticketing systems. Preferred Skills Knowledge of networking concepts. Familiarity with cloud services and applications. Seniority Level Entry level Job Function Administrative Industries Banking #J-18808-Ljbffr

📌 Help Desk Analyst - $20 - $23 An Hour (Toronto)
🏢 Insight Global
📍 Toronto