Benefits

- Market-competitive salary
- Employee discounts
- Free food and snacks
- Free uniforms
- Wellness resources
- Free single bedroom accommodations with complimentary Wi‑Fi, cable TV, and internet calling
- Complimentary meals, snacks, and beverages from the staff kitchen
- Staff lounge, fitness facility, hot tub, outdoor lounge, access to trout ponds, hiking trails, and Florence Lake (canoe and stand‑up paddleboards available)
- 25% off at the gift shop and spa, special room rates for employees and immediate family members, staff social events, adventure tours, counseling and mental health support via the Employee & Family Assistance Program, referral bonus program
- Competitive wages paid hourly with overtime and gratuities
- Water taxi transportation to and from Campbell River during scheduled work shifts
- Shift work rotations from April to October (10‑21 working days and 4 non‑working days, flexible scheduling)

Position Summary

A Dining Room Supervisor at Sonora Resort will have a passion for excellence in guest service and a strong background in fine dining. They will assist with direction and leadership in an effective and efficient day‑to‑day operation of the restaurant, supervising a team of direct reports and ensuring a world‑class fine dining experience for our guests.

Job Duties

- Set expectations and hold the team accountable for demonstrating desired service behaviours in accordance with Relais & Châteaux expectations.




- Manage reservations and floor plans.
- Greet and seat guests.
- Assist with managing the floor or expediting when needed.
- Edit, print, and ensure menus are current.
- Assist with monthly inventory.
- POS programming and reporting.
- Ensure all daily and weekly cleaning tasks are completed and up to standards.
- Responsible for maintaining cleanliness of the dining room and stations.
- Knowledgeable of all regular and special menu items as well as any changes daily.
- Able to read service tickets and deliver food to the correct seat numbers.
- Assist bartenders with service and stocking duties.
- Physically demanding and repetitive tasks, handling heavy loads, combination of sitting, walking, standing for extended periods of time, bending, crouching, kneeling.

Qualifications

- Five (5) years of experience in fine dining service.
- 1–2 years of supervisory experience, preferably in a fine dining setting.
- High School Diploma required; any additional education or experience in the Hospitality, Tourism, or related fields would be an asset.
- Experience working with a POS system.
- Beginner WSET qualifications are considered an asset.
- Must be fluent in English; second language an asset.
- First Aid certificates are an asset.
- Must have a valid serving it right number.
- Applicant must be legally eligible to work in Canada.

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📌 Dining Room Supervisor (Campbell River)
🏢 Sonora Resort, Relais & Châteaux
📍 Campbell River