About Behavox Behavox is shaping the future for how businesses harness their most important raw material—data. Our mission is bold: organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. About the Role The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. Key responsibilities include ensuring zero churn by delivering high ROI, expanding your book of business through upsells, and guiding customers during the delivery stage to long‑term success. What You’ll Bring A deep and genuine interest in Behavox, demonstrated by connection to its mission, marketplace, and technologies. Experience managing relationships with financial services companies or large corporations, leading change management efforts and driving customer accountability. Skilled at identifying revenue opportunities, devising account plans, and negotiating expansion opportunities. Transparent and concise communication with team members, internal stakeholders, and external executives. What You’ll Do Expand accounts and generate additional revenue within the book of business.



Reduce churn and retain accounts by increasing customer satisfaction. Prioritize strategically to provide customer analysis and activity plans. Resolve problems while applying highly customer‑centric practices. Work across departments (PMs, PMs, AE) to champion for clients. What We Offer A truly global mission with a passionate community in locations worldwide. Huge impact and learning potential as we require bold innovation. Highly competitive compensation with 100% bonus pay already integrated. Benefits include fully covered health coverage for employee and family. Generous time‑off policy and flexible work schedule. Process Talent is built on two‑way assessment. We will explore salary, location, experience, values alignment, technical and behavioral competencies, then practical task simulation, and final meetings with senior leaders. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Software Development Location & Compensation Toronto, Ontario, Canada CA$116,000.00-CA$130,000.00 #J-18808-Ljbffr

📌 Customer Success Manager 3 - C$116,000 - C$130,000 A Year (Toronto)
🏢 Behavox
📍 Toronto