- Location: Edmonton , AB T6E 5P4
- Work location: On site
- Salary: $ 37.50 HOUR hourly / 32 to 35 hours per week
- Terms of employment: Permanent employment Full time
- Starts: as soon as possible
- Vacancies: 2 vacancies
- Source: Job Bank #
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Languages
English
Work setting
- Relocation costs not covered by employer
- Willing to relocate
Responsibilities
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems,
network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and technology knowledge
- MS Office
- MS Windows
Security and safety
- Basic security clearance
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced workplace
- Repetitive tasks
- Attention to detail
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Eligibility
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
#J-18808-Ljbffr
📌 user support technician (Edmonton)
🏢 CYBERMETEORS
📍 Edmonton
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.