SAP S/4HANA Field Services Business Process Lead Our client, a leader in thier industry, has an excellent opportunity for a Business Process Lead — SAP S/4HANA Field Services to work on a 12-month+ contract in the Mississauga or Toronto, Canada area. This position is hybrid and is onsite 2-3 days a week. Candidates must be eligible to work in Canada. This opportunity is open to T4 employees and may also be available on a C2C/incorporated contractor basis.

Rate:

$125–$140 CAD/hour T4 or equivalent c2c rate

Responsibilities

Lead end-to-end process design for SAP S/4HANA Field Services Demand Management, including booking lifecycle, scheduling, and service order creation.

Translate manual Excel/email-driven workflows into automated, rules-based ERP processes with real-time scheduling capabilities.

Partner with the system integrator and business stakeholders to define requirements, configuration logic, and booking readiness activation workflows.

Drive implementation of SAP FSM capabilities, including technician availability, capacity management, and automated booking communications.

Support UAT, stakeholder training,



and process validation while ensuring alignment across business and technical teams.

Requirements

Minimum of one full-cycle SAP S/4HANA implementation with ownership of Field Services, scheduling, or dispatch workstream.

Hands‑on experience with SAP Field Service Management, including service orders, scheduling rules, and technician capacity integration.

Robust understanding of field service operations including scheduling, booking systems, and installer capacity management.

Experience designing ERP‑driven automation to replace manual workflows, including rules‑based scheduling and booking readiness processes.

Proven ability to lead workshops, create functional specs, and collaborate across business and SI teams in a complex ERP program.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided reflects a T4 hourly rate; other employment options, including C2C/incorporated contractor arrangements, may result in pay outside of the provided range.

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📌 SAP S/4HANA Field Services Business Process Lead (Toronto)
🏢 ELIASSEN GROUP
📍 Toronto