About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC;) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next‑generation engines that power the world's largest fleet of business, general aviation, regional aircraft and helicopters. For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment transportation, wildfire suppression and passenger travel. Why join the Helicopter program team?

As a member of the Helicopter Program team, you will be based in Longueuil and report to the Customer Engineering Manager. Our mission is to engage, empower and inspire our team to deliver superior employee and customer experiences, develop innovative solutions and drive value into products and services for all markets. What will your day‑to‑day look like?

Lead Helicopter Programs customer engineering activities from start to successful resolution. Support event troubleshooting and assist logistics as required. Interface with Field Service Representatives, the Customer First Centre (Technical Help Desk) and operators through regular field event reviews. Ensure event resolution and provide follow‑up through IPTs (define), reliability monitoring, technical publication changes, campaigns or other corrective action. Lead support for field escape containment and special inspection programs. Provide support for field escape containment and special inspection programs. Support OEMs with key program projects and initiatives. Manage program updates, reliability, TCM, TCCA, PMT packages and operator conferences. Represent the customer’s voice during internal meetings.



Support maintenance/overhaul cost initiatives (DMC model, overhaul cost variance, etc.) and identify cost reduction opportunities. This is a full‑time position from Monday to Friday with flexible hours, based in Longueuil and performed exclusively on site. What do you need to be successful?

Bachelor degree with 10 years’ experience or Master degree with 7 years’ experience. Field of studies: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering. Strong project management and communication skills. Solid computer skills (PowerPoint, Excel, Word, Access, etc.). Occasional business trips. Fluent communication skills in English, both spoken and written. Strong commercial and technical skills and ability to define value proposition to customers. Customer focused and proven customer relationship management skills. Team player. Flexible, motivated and self‑driven. Additional requirements

This position is part of a French‑speaking work environment; it requires a very positive knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organisations, as well as to write and communicate in English with customers, suppliers or international colleagues. What do we offer?

Employer‑matched retirement and savings plan. Group insurance programme. Advancement opportunities (career progression). Merit or recognition programme. Health and wellness programme, including telemedicine. Recreational and sports club. Nearby daycare facilities. Access to public transit programmes and free parking.

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📌 Senior Manager, Customer Engineering (Longueuil)
🏢 Pratt & Whitney
📍 Longueuil