We are looking for a Data Analyst, Product who will play a pivotal role in bridging data insights with strategic business decisions as Relay enters an exciting new chapter of growth

As we’ve grown, we need support from you in bridging the gap between data insights and strategic product or business decisions, influencing the direction and success of Relay

You’ll be instrumental in ensuring that our product & business teams are empowered with deep, actionable insights, enabling us to make informed, data-driven decisions that resonate with our customers’ needs

Collaborating with cross-functional teams by proactively proposing analytical solutions and data insights that drive improvement in key strategic pillars

Ensuring teams have the necessary data they need to function effectively by identifying and tracking core KPIs on top of building dashboards and reports

Performing in-depth analysis to drive fresh insights, and inform business recommendations by presenting trends to stakeholders

Monitoring and evaluating data quality to ensure the accuracy and consistency of data

Consistently delivering high-quality data models, easy-to-interpret visuals (such as charts, graphs and dashboards), and reports that demonstrate a strong understanding of business needs and objectives

Apply statistical methods to dissect and interpret data, aiding in the prediction and evaluation of new product features and market opportunities. This includes conducting A/B tests and measuring the impact of product changes on user behaviour

Synthesize information from diverse sources. Integrate and analyze data from user feedback, surveys, operational metrics, and event logs to connect insights directly to business outcomes

Regularly reporting outcomes and insights to stakeholders across Relay, including the senior leadership team, providing a clear narrative of the impact on business objectives, thereby influencing future data-driven decision-making

Benefits

Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a market-competitive salary. Since 2023,



66%+ of employees have received salary increases, with multiple new team members joining just last year.

Social connection: We believe in celebrating our wins with two annual company‑wide get‑togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.

Parental leave with top‑up: We offer 12 weeks off with a 100% salary top‑up for all full‑time employees, regardless of location, and accessible for all parents: birthing, non‑birthing, and adoptive

Comprehensive health perks: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.

Top‑tier equipment: As a Mac‑first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.

Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end‑of‑year holidays.

Dog‑friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof‑friendly.





Award‑winning workplace: As a winner of CB Insights’ Fintech 100, Deloitte Canada’s Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high‑growth company.

You have experience using business intelligence and data visualization tools such as Metabase, Sigma, Periscope, Mode, or similar platforms

You start with the business problem before jumping into the data, asking thoughtful questions to understand the context and objectives

You communicate clearly, build strong relationships with stakeholders, and enjoy collaborating across multiple teams

You have 2+ years of experience as a Data Analyst, Business Analyst, or in another data‑focused role

You are fluent in SQL, including writing complex queries, working with window functions, optimizing performance, and understanding data warehousing concepts and security best practices.

You’re able to clearly explain your approach and reasoning, not just produce a working query

You have experience working with large datasets, from exploration and analysis through to delivering insights.

You’re comfortable working independently while partnering with cross‑functional stakeholders

You have a track record of using data to influence business decisions.

You enjoy turning complex analyses into clear, actionable insights that drive meaningful outcomes

You thrive in ambiguity and adapt quickly in a fast‑paced environment where priorities, processes, and data infrastructure continue to evolve

We’re looking for people who are relentless, curious, and care deeply about the work.

Experience with a data‑oriented programming language (Python, R)

Familiarity with dbt for data modelling, automation, or experimentation

You’ve joined a company at its early stages and have seen it through scale

Experience with cloud computing (AWS, GCP or Azure) and familiarity with cloud data warehouse platforms (Bigquery, Snowflake, Redshift, etc.)

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📌 Data Analyst (Product) (Toronto)
🏢 Relay
📍 Toronto