Overview Full Time Permanent Winchester Posted 1 week ago 32597 - 36363 £ / Year Closes: 1 February 2026 Website Winchester City Council Closing date: Sunday 1 February 2026 Interview date: Tuesday 17 February 2026 To apply, please click the ‘Apply’ button above or send your CV and a Covering Letter (maximum 2 sides of A4) explaining how you meet the role requirements to About Us Winchester City Council is a forward-thinking authority committed to delivering exceptional services and investing in our people. We are reshaping our services to fully meet the requirements of Awaabs law and this role will play a key part in ensuring our properties are kept protected for our customers. The Role As Damp, Mould And Disrepair Case Officer You Will Play an integral role in helping our customers, by providing advice, assistance and guidance on how best to deal with issues leading to damp and mould in the home. Through home visits, you will help to diagnose, arrange treatment, to help prevent damp, mould, and condensation issues in our customers’ homes. Work collaboratively within the housing team and with colleagues across the landlord service to ensure the best possible outcomes for our customers. Build and maintain good relationships with colleagues, customers, contractors, and stakeholders to ensure our reputation as a good social housing landlord is maintained. About You We are looking for someone who:



Has experience of working in Social Housing sector or high-profile customer focused organisation. Has experience in property maintenance, damp treatment, and repairs knowledge. Can work in stressful environments and diffusing, mediating and diffusing conflict taking account of the situation and the needs of the individual/s concerned. Has experience of working with housing management information systems and/or asset management systems/databases. We Offer An Excellent Package Of Benefits Employer paid health cash plan Salary sacrifice scheme for cars and bikes 26 days annual leave per year rising to 33 days – dependent on length of service 13 days additional flexi leave per year (subject to operational requirements) Option to buy up to 5 days additional annual leave Free parking (during work hours) at any Winchester Park and Ride Membership to the Local Government Pension Scheme Discounts at a range of major high street brands and the two leisure centres in the district Season Ticket loans Excellent working environment Support for continuous professional development If you are passionate about delivering an excellent customer focused repairs service to keep our customers safe, we’d love to hear from you. Apply now and help shape the future of our service. For an informal discussion about the role, please contact Adrian Wilgoss, Repairs, Compliance and Voids Manager via email at To apply for this job please visit accesspeople.Accessacloud.Com. #J-18808-Ljbffr

📌 Damp, Mould And Disrepair Case Officer - £32,597 - £36,363 A Year (North Dundas)
🏢 Winchester City Council
📍 North Dundas