Pay Range: $65,000 - $95,000At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-SharingProgram to assist with retirement savings; comprehensive paid benefits; a 15% discount onHome Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.Join The Home Depot’s Orange Apron Media (OAM) team and support the continued growth of our retail media advertising program. The Account Specialist role supports supplier onboarding, campaign activation, and ongoing campaign success across onsite and offsite media.Working closely with the Manager, Business Development & Ad Success and internal partners, this role supports OAM clients as they move through onboarding, campaign setup, and execution. The role requires strong communication skills, attention to detail, and comfort working directly with suppliers to help keep campaigns moving forward and aligned with program guidelines. The ideal candidate is organized, collaborative, and comfortable operating in a fast‑paced, vendor‑facing environment.Key ResponsibilitiesSupplier & Campaign SupportSupport day‑to‑day relationships for Self‑Serve suppliers by acting as a point of contact throughout onboarding and campaign executionAssist suppliers with building, submitting,



and managing campaigns within Orange AccessHelp address supplier questions related to campaign status, approvals, edits, extensions, and pacingSupport troubleshooting of campaign issues or delays and escalate when neededHelp ensure campaigns align with agreed timelines and program requirementsUpdate CRM (Salesforce) as required.Strategic & Planning SupportSupport the translation of supplier goals and media briefs into recommended approaches for onsite and offsite campaignsAssist with aligning campaign timing to key selling periods and supplier prioritiesProvide guidance to suppliers on how to work within platform capabilities and program best practicesSupport test‑and‑learn approaches for recent suppliers or new tactics as directedProgram Governance & Platform SupportSupport adherence to OAM creative, copy, and campaign guidelinesHelp communicate platform capabilities, constraints, and updates that may impact campaign setup or executionAct as a knowledgeable resource on Self‑Serve workflows and policiesSupport consistent application of program standards across suppliersLeadership & Commercial Support (As Needed)Support OAM leadership with contract renewals by assisting with coordination, historical performance analysis, and pitch decksSupport preparation for new vendor pitches or exploratory conversations,



including gathering background information and pitch preparationCompetenciesCommunicates EffectivelyCollaborates Well with OthersAttention to DetailProblem SolvingSkillsSupplier / Client SupportProject & Timeline CoordinationStrong Written and Verbal CommunicationOrganizational SkillsProblem‑solving and critical thinkingMedia planning experience is an asset, but not requiredDirect Manager / Direct ReportsReports to: Orange Apron Media leadership (Manager Business Development and Ad Success)Travel RequirementsLimitedPhysical RequirementsExtended sittingComputer‑based workIn-person and virtual meetings with camera on as requiredWorking ConditionsOffice working environment – 5 days in office.Regular internal and external meetingsOngoing supplier support via email, meetings, and platform toolsMinimum EducationUniversity or College degree in a related field, or equivalent experienceMinimum Years of Work Experience3–5 years in digital media, retail media, account support, or related rolesOther Requirements / AssetsRetail industry experience is an assetRetail Media or agency media experienceeCommerce advertising experience is an assetSelf-starter and able to work well with ambiguityNaturally curious, with an inclination to problem solve and uncover meaningBias towards action and resultsIn our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.#J-18808-Ljbffr

📌 Ad Success Specialist, Oam (12 Month Contract) - C$65,000 - C$95,000 A Year (Toronto)
🏢 The Home Depot Canada
📍 Toronto