Scam Alert : To all Tech Mahindra job aspirants and applications, beware of fraudulent job offers Learn More.. A Bachelor’s or Higher Degree is the minimum entry required for the position. This job posting is for an existing, active vacancy and we are looking for ServiceNow CMDB Developer immediately with experience in ServiceNow, CMDB, Discovery. Position Summary The ServiceNow CMDB Senior Developer plays a key role in designing, implementing, and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. This position requires advanced technical skills, in-depth knowledge of ServiceNow modules, and a strong understanding of IT service management processes. The candidate will collaborate with cross‑functional teams to ensure accurate data modeling, integration with other systems, and process automation to enable effective IT operations and decision‑making. Key Responsibilities Design, develop, and configure ServiceNow CMDB modules and related applications to meet organizational requirements. Lead the implementation of CMDB data models, including CI (Configuration Item) class structures, relationships, and attributes. Develop and maintain discovery processes, integrations, and automation for populating and updating the CMDB. Collaborate with IT, business, and application owners to gather requirements and ensure accurate representation of infrastructure and services within the CMDB. Establish and maintain CMDB governance, ensuring data integrity, compliance, and security standards. Troubleshoot and resolve issues related to CMDB data quality, integrations,



and ServiceNow functionality. Create and maintain technical documentation, including design specifications, process flows, and user guides. Provide technical leadership and mentorship to junior developers and administrators. Stay updated on ServiceNow platform enhancements, best practices, and industry trends. Required Qualifications Bachelor’s degree in computer science, Information Technology, or related field; equivalent experience may be considered. 5+ years of experience with ServiceNow development, with at least 2 years focused on CMDB and ITOM (IT Operations Management). In-depth understanding of CMDB concepts, data modeling, and ITIL processes. Experience integrating ServiceNow CMDB with discovery tools and external data sources (e.G., SCCM, SolarWinds, AWS, Azure). Proven ability to develop and implement business rules, client scripts, UI policies, and ServiceNow APIs. Excellent analytical, problem‑solving, and communication skills. ServiceNow certifications such as Certified Implementation Specialist (CIS) in CMDB or ITOM are highly desirable. Preferred Skills Experience with ServiceNow modules: ITOM, Discovery, Event Management, Service Mapping.



Knowledge of infrastructure technologies (servers, networks, cloud platforms). Ability to manage multiple projects and prioritize tasks in a fast‑paced environment. Robust documentation and presentation skills. The pay range for this role is CAD $115,000 - CAD $125,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates. “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ” #J-18808-Ljbffr

📌 Servicenow Cmdb Developer - C$115,000 - C$125,000 A Year (Toronto)
🏢 Tech Mahindra
📍 Toronto