- Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.- Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.- Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.- Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.- Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.- Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.- Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.- Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.- Proactively frame key decisions, equipping leadership with context to act decisively.- Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.- Develop a 360-degree change management approach addressing people, processes, and organizational design.- Champion new ways of working with GTM and training teams to ensure effective organizational adoption.- Track health metrics and prepare executive dashboards to communicate progress and course corrections.- Capture lessons learned and build scalable playbooks to strengthen future team capabilities.- Continuously identify opportunities to improve tools and operating models across the PMO.Requirements- Degree in Business, Strategy, or a related field- 7+ years in strategy, program management, or management consulting.- Leading complex,



cross-functional programs from strategy through execution.- Designing governance frameworks and operating models for large initiatives.- Exceptional communication and storytelling skills for Director+ and VP audiences.- Navigating matrixed organizations and managing diverse stakeholders.- Initiative and ownership—proactively identifying gaps and driving solutions.- Commitment to core values: trust, teamwork, and accountability.- MBA or advanced degree in a related field (Great to Haves)- PMP, PgMP, or equivalent program management certification (Great to Haves)- Change management certification (e.G., PROSCI or equivalent)- Experience in retail, consulting, or complex channel environments (Excellent to Haves)- Bilingual fluency (English and French) is an asset.Core CompetenciesDemonstrates expertise in strategic visioning, program management, and governance frameworks, with a strong focus on cross-functional alignment and stakeholder engagement. Proficient in change management and effective communication to drive organizational adoption and measurable outcomes.Highest-signal resume keywords- Strategic Visioning- Program Management- Governance Frameworks- Change Management Certification- Exceptional Communication SkillsATS Optimization KeywordsHard Skills- Program Management- Governance Frameworks- Change Management- Stakeholder Engagement- Risk Mitigation- Performance Metrics Tracking- Cross-Functional Program Leadership- Decision-Making Frameworks- Organizational Design- Process ImprovementSoft Skills- Initiative- Ownership- Teamwork- Accountability- Conflict ResolutionCertifications & Qualifications- PMP- PgMP- Change Management Certification- MBAIndustry Keywords- Retail- Consulting- Complex Channel EnvironmentsTools & Technologies- Executive Dashboards- PMO Tools- Communication Platforms#J-18808-Ljbffr

📌 Lightspeed Strategy Manager Role (Toronto)
🏢 Jobtailor
📍 Toronto