Lead initiatives that shape customer experiences as Senior Manager of Home Equity Strategy at EQ. Focus on retaining customers and enhancing product profitability in a hybrid environment.Reporting to the Senior Director, you will guide cross-departmental collaboration, working closely with teams like Sales and Technology. Your insights will drive business strategies that balance customer satisfaction with financial goals for Home Equity Lines of Credit (HELOC).



This role demands robust leadership and communication skills to influence key decisions.Key Responsibilities:- Recommend impactful strategies for customer retention- Develop proposals based on market and data research- Facilitate stakeholder engagement for compliance- Manage competitive analysis and vendor relations- Evaluate and improve effectiveness of implemented strategiesRequirements:- Degree in Finance, Management, or related field- Over 10 years in a relevant financial role- Strong experience in product management and project leadership- Excellent problem-solving and communication abilities- Proficient in Microsoft Office and JIRAShape the future of mortgage retention strategies and drive results through effective leadership and innovative insights at EQ.#J-18808-Ljbffr

📌 Senior Manager, Home Equity Strategy (Toronto)
🏢 EQ
📍 Toronto