Amazon Customer Service is seeking a Software Development Engineer to design and implement agentic systems that help CS Agents deliver tailored, seamless experiences for customers at scale. You will also work on a contemporary security and threat detection layer which dynamically provisions user access only when needed.
This role offers opportunities to work on multiple greenfield projects leveraging the newest emerging technologies, including generative AI and large language models, within a
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📌 Software Development Engineer: AI-Driven Customer Experience (Toronto)
🏢 Amazon
📍 Toronto
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