Become a Customer Service Representative at Driven Brands, enjoying 100% work from home post-training. Use your bilingual communication skills to assist customers effectively.As a vital part of our team, you will manage calls related to automotive glass insurance claims. This role requires at least one year of customer service experience and is well-suited for candidates with insurance claim knowledge. Fluency in both English and French is crucial to meet our customer's diverse needs.Key Responsibilities:- Assist customers with insurance claims inquiries- Utilize provided scripts for effective solutions- Uphold quality standards in every call- Evaluate client needs to recommend correct options- Keep detailed records of customer interactionsRequirements:- Minimum one year in a call center or customer service- Insurance claim experience is advantageous- Bilingual proficiency in English and French- Legal authorization to work in Canada- Reside within the Greater Montreal regionBe part of a supportive remote team, delivering top-notch service to customers at Driven Brands.#J-18808-Ljbffr

📌 Customer Service Representative Remote Work - Remote (Boucherville)
🏢 Driven Brands
📍 Boucherville