We are seeking a detail-oriented and proactive Administrative Coordinator to assist with customer order follow-up, internal coordination, data management, and customer service support. This entry-level role is ideal for someone organized, communicative, and eager to grow. Responsibilities will evolve based on the selected candidate's strengths and capabilities.
Responsibilities:
- Track and follow up on customer orders, including shipment status and delivery confirmation.
- Communicate order updates and resolve issues with customers, vendors, and internal teams via email, Microsoft Teams, or phone.
- Perform accurate data entry of customer orders, delivery and tracking details,
and maintain order/customer records.
- Provide timely support to customers regarding order status and general inquiries.
- Assist in resolving customer concerns in a professional manner.
- Complete basic reporting and data analysis.
- Other administrative or customer service duties as assigned.
Requirements:
- Minimum one year of experience in a similar administrative, clerical, or customer service role within an office environment.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (especially Outlook, Excel, and Teams).
- Strong attention to detail and accuracy.
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📌 Administrative Support Coordinator (Bedford)
🏢 Advantage Personnel
📍 Bedford
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