Installation Department Assistant – Edmonton

Window Mart Inc. is the leading provider of windows and doors in Alberta, British Columbia, Saskatchewan, and Ontario. We specialize in supplying and installing beautiful, high-quality, and energy-efficient windows and doors. As an industry leader in Canada, we are proud to provide our customers with exceptional service.

Window Mart company is looking for a full time installation department assistant in Edmonton. We are looking for an enthusiastic, dedicated, and customer oriented person.

Responsibilities Will Include

- Direct phone and email information support to customers.
- Coordinating and answering questions on services, products and procedures to customers and installation team.
- Answers enquiries and resolves customer complaints regarding installations.
- Order fulfillment, document preparation.
- Management and organization of internal files,



filing and storing completed documents.
- To contribute efficiently to the working process optimization and continuous improvement.
- Solving problems regarding procedure and to keep up with constantly changing electronic file management.

Qualifications

- Strong client service skills.
- Effective verbal and written communication skills.
- Knowledge in MS Office software.
- Ability to prioritize a high volume of workload in a demanding fast paced workplace.
- Analyze and interpret policy and procedure guidelines.
- Mature individual with the ability to adapt to change and work in a multidisciplinary team setting both independently and working within a team.

Paid training provided.

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📌 Installation Department Assistant – Edmonton
🏢 Window Mart
📍 Edmonton