Amazon Connect Solution Engineer (65-85CAD per hour)We’re partnering with a leading North American consulting organisation to hire anAmazon Connect Solution Engineerto support enterprise contact centre transformations.This is ahands-on, client-facing rolewhere you’ll work closely with architects and developers to design, build, and deliver scalableAmazon Connectsolutions.What You’ll Be DoingConfigure and buildAmazon Connectsolutions (IVR, contact flows, routing, queues)Develop AWS Lambda functions to support contact centre workflowsDesign and implement integrations (API Gateway, CRM systems, data platforms)Contribute to solution design (HLDs, LLDs) and architecture discussionsSupport deployments, testing,



and go-live activitiesWork with stakeholders to translate business requirements into technical solutionsWhat We’re Looking For5+ years AWS cloud engineering / development experience2+ years hands-onAmazon Connect (production environments)Strong experience with:AWS Lambda (Node.Js or Python)API GatewayDynamoDB, S3, IAM, CloudWatchExperience building APIs and event-driven integrationsSolid understanding of IVR, routing, and contact centre operationsComfortable in client-facing environmentsNice to HaveAWS certification (Developer or Solutions Architect)Experience in financial services or public sectorTerraform / CloudFormationExposure to Amazon Connect AI features (e.G. analytics, conversational tools)Experience migrating from legacy contact centre platformsWhy This Role?Fully remote across CanadaStrong learning path into Solution Architect rolesCollaborative, cloud-focused engineering workplace#J-18808-Ljbffr

📌 Amazon Connect Engineer - C$65 - C$85 An Hour - Remote (Toronto)
🏢 Areti Group | B
📍 Toronto