Veterinary Receptionist

We are looking for a veterinary receptionist to join our team!

Job Duties:

· Efficiently and accurately perform clerical and reception duties, such as taking phone calls, patient intake duties, schedule appointments, answers questions, process payments and maintain front office flow.

· Correctly enters client and patient information and confirms it’s up-to-date at every visit.

· Is able to diffuse client conflict in a professional, hospitable and tactful manner

· Provides exceptional client service and builds relationships with clients through service, respect, and professionalism.

· Contributes to smooth communication throughout a client’s visit and seeks answers to any client questions or concerns.

· Routinely contributes to the cleanliness and organization of the practice.

· Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques. Nurtures an setting that makes them feel protected and secure.

Qualifications

· Prior reception experience providing exceptional client service both in person and over the phone is required.





· Solid communication and interpersonal skills required

· Ability to plan and prioritize

· Multi-tasking and organizational skills

· Excellent written & verbal communication skills and meticulous attention to detail are essential.

· Follows progressive patient care standards while supporting a positive work environment.

*Experience with Avimark would be an asset

On site training will be provided, however previous experience in the medical and/or veterina-ry fields would be an asset.

Wage: $18-$20 per hour based on experience

Only candidates selected for interview will be contacted

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Experience:
Customer service: 1 year (preferred)
Veterinary Medicine: 1 year (preferred)
Receptionist: 1 year (required)

Work Location: In person

📌 Veterinary Receptionist North Bay
🏢 Bay City Animal Hospital
📍 North Bay