Lead the Crossroads Shelter team at YWCA Peterborough Haliburton in Peterborough, ON. This pivotal role involves crisis management, team support, and ensuring high-quality client services. As a Team Lead, you will report directly to the Shelter Manager, driving daily operations to provide support for women escaping abuse.

Your expertise will enhance service delivery, case management, and the emotional support provided to clients. This role requires fostering teamwork and a respectful workplace, ensuring effective communication and performance evaluation among shelter staff. Key Responsibilities:
Collaborate to build team capacity for quality service
Prepare and maintain shelter policies and guidelines
Foster teamwork through effective communication
Coordinate client services addressing diverse needs
Lead in office dispute resolution processes Requirements:
4-year degree in social services or related field
3+ years experience, with minimum of 1-year supervisory
Skilled in crisis management and dispute resolution
Proficient in MS Office and shelter-related equipment
Commitment to feminist and trauma-informed frameworks Support YWCA's mission by enhancing services at Crossroads Shelter in Peterborough.

📌 Team Lead At Ywca's Crossroads Shelter Peterborough
🏢 YWCA Peterborough Haliburton
📍 Peterborough