Service Coordinator / Dispatch Langley

Service Coordinator / Dispatch Langley

03 Aug
|
Western Oil Services
|
Langley

03 Aug

Western Oil Services

Langley

Overview

Western Oil Services Ltd. (WOS) is a privately held, full-service contractor based out of Langley, BC with active projects throughout BC, the Yukon and Northwest Territories. We are looking for a full time Mechanical/Electrical Project Coordinator at our office in Langley. The project coordinator is accountable for the coordination of labour and material for projects awarded to WOS, for the installation of fueling systems, back up power equipment, lube equipment, hoists, and vehicle washes.

Responsibilities

Receive customer service calls
Determine time requirements
Prioritize work
Document details

Dispatch work orders
Assign job numbers
Assign to technician
Re-route techs for emergencies
Establishes and maintains list of approved sub trades
Researches and hires current sub trades
Issues purchase orders as required
Follows up to ensure completion

Process documents for invoicing
Receives timesheets from technicians
Cross checks to ensure accuracy
Submits to payroll for processing

Other duties
Track and organize technician training




Quote small service jobs and pass leads to construction for larger jobs
Manage hours (charge versus non-charge)

Experience
3 - 5 years’ experience in dispatch / service coordination
Demonstration of exemplary business ethics, integrity, confidentiality and honesty in all situations
Establish and maintain positive relationships with sub-trades, suppliers and clients
Customer focused, excellent problem solving and timely decision-making skills
Functional technical skills and intermediate abilities in Microsoft Office; Word and Excel
Excellent communication skills in the English language, both verbal and written, including knowledge of correct marine terminology
Excellent analytical, mathematical, problem solving, decision-making, negotiating, and interpersonal skills
Excellent time management and works well under pressure
Working knowledge of scheduling tools and programs

Pay: $55,000.00-$65,000.00 per year

Perks
Casual dress
Dental care
Extended health care
Paid time off

Work Location: In person

📌 Service Coordinator / Dispatch Langley
🏢 Western Oil Services
📍 Langley

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