Join the Wawanesa team as a Senior Workforce Management Analyst, where you'll leverage your analytical skills in a hybrid work workplace to forecast and plan effectively. Enhance operational performance and service delivery through data insights. In this senior-level role, you will ensure Wawanesa meets its operational goals by developing accurate forecasts and capacity plans tailored to business needs.

With 3–5 years' experience in workforce management or operational planning, you will analyze trends and monitor performance, providing crucial insights for decision support. Your ability to communicate with leaders will be vital in aligning workforce strategies with organizational priorities. Key Responsibilities:
Maintain and improve forecasting processes for service operations




Lead FTE forecasting and analysis activities
Conduct impact analyses to inform strategic decisions
Monitor workforce plan outcomes and recommend improvements
Develop KPI dashboards and report insights clearly Requirements:
Undergraduate degree in Statistics or related field
3–5 years of experience in workforce analytics
Proficient in Excel, SQL, and Power BI
Experience with workforce management tools
Advanced analytical problem-solving skills Help Wawanesa foster a performance-based culture with your expertise in workforce management and data analysis.

📌 Workforce Management Senior Analyst Role Toronto
🏢 Wawanesa
📍 Toronto