Shape the future of customer support at ABC Fitness as Vice President of Customer Strategy and AI Transformation.

Your mission will focus on integrating AI to enhance service delivery and customer satisfaction. As a pivotal leader within the organization, you will work closely with the SVP of Customer Support to craft a recent operational foundation for customer engagement. Undertake enterprise-wide transformation efforts, ensuring that all team members embrace recent ways of working and AI adoption. Key Responsibilities:
Collaborate with leadership to envision future operational structures
Spearhead transformational initiatives that redefine customer support
Develop strategies for workforce and technology integration




Create detailed roadmaps with transparent accountability and success measures
Foster a culture prioritizing innovation, experimentation, and responsible AI use Requirements:
15+ years in senior executive roles leading transformations
Track record of successful AI-driven organizational change
Skills in organizational design and workforce strategy
Outstanding storytelling and strategic communication abilities
Experience partnering with cross-departmental teams for success Lead the charge in advancing customer support at ABC Fitness through a commitment to AI and innovative practices.

📌 Transformational Leader For Customer Strategy At Abc Fitness Toronto (Canada)
🏢 ABC Financial
📍 Canada