We work with unions, credit unions, associations, and their members across Canada to provide long-term benefit solutions designed to protect families and give them added peace of mind. Our mission is centered around helping working families understand and access the coverage available to them, with a strong focus on making sure every child has the protection they deserve.

As our organization continues to grow, we're looking for motivated, people-focused individuals who are ready to build a meaningful career in a supportive remote workplace.

Position Overview

In this role, you'll connect directly with families who are looking for guidance on their permanent benefits program. You'll help explain their available options, answer questions, and ensure each family receives clear, skilled support throughout the process.

Responsibilities

You will be responsible for:
Presenting benefit options clearly through virtual Zoom appointments
Assisting families with accurate documentation and enrollment details
Building and maintaining long-term client relationships
Following up with clients in a timely and professional manner




Working with team members to improve service quality and overall efficiency

Qualifications

The ideal candidate will have:
Legal authorization to work in Canada
High school diploma or equivalent; post-secondary education is an asset
Previous experience in customer service, administration, sales, or a client-facing role preferred
Strong communication and interpersonal skills
Ability to stay organized and detail-oriented
A positive attitude and willingness to learn
Comfort working in a remote, digital environment

What We Offer
Comprehensive advantages including dental, prescription coverage, travel insurance, and more
Fully remote flexibility with the ability to work from home
Structured training and mentorship to help you succeed
Career advancement opportunities based on performance
Performance bonuses and incentive trips
Supportive team culture where your effort and growth are recognized

Apply Today

If you're looking for a career that offers purpose, flexibility, growth, and the chance to make a real difference for families, we encourage you to apply today.

📌 Remote Client Service Representative Thunder Bay
🏢 Americanome Life
📍 Thunder Bay