Join McAfee as a Retention Analytics Analyst in a hybrid role focused on driving retention strategies. Analyze subscriber behavior, churn risks, and optimize marketing campaigns through data-driven insights. As part of the Engagement & Retention team, you will leverage your analytical expertise to evaluate churn behavior, renewal patterns, and other key metrics.
The analyst role requires collaboration with cross-functional teams, including Data Engineering, to automate reporting and streamline processes. Your insights will impact retention strategies and marketing execution while providing transparent communication to leadership. Key Responsibilities:
Analyze subscriber lifecycle and churn patterns
Identify conversion levers and consumer pain points
Produce data-driven insights for retention strategies
Assess effectiveness of campaigns and A/B tests
Collaborate with Data Engineering for dashboard automation Requirements:
3+ years in analytics or related fields
Proficiency in SQL and Python; Excel experience required
Solid problem-solving and communication skills
Attention to detail in reporting
Experience in subscriber analysis preferred Contribute your analytical skills to enhance customer retention strategies at McAfee.