Overview

Join our energetic healthcare team as a Medical Office Assistant, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless office operations. In this engaging position, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring that administrative tasks are handled efficiently. Your proactive approach will help create a welcoming setting for patients and support the smooth functioning of our medical practice.

This paid position offers an exciting opportunity to develop your career in healthcare administration while making a positive impact on patients’ experiences.

Duties
Greet patients warmly upon arrival, verify their information, and assist with check-in procedures
Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
Maintain accurate electronic medical records using Accuro, ensuring confidentiality and organization
Coordinate appointment scheduling and rescheduling to optimize provider availability
Support medical staff by preparing examination rooms and handling administrative paperwork
Handle front desk responsibilities with professionalism,



including managing patient flow and addressing concerns efficiently
Perform point of care testing such as urine tests, pregnancy tests, etc.

Requirements
Prior experience working in a medical or dental office environment is highly preferred
Robust knowledge of medical terminology to accurately communicate with healthcare professionals and patients
Proficiency with electronic health record Accuro is beneficial
Previous experience as a receptionist is a plus
Excellent organizational skills with attention to detail in managing office tasks and records
Ability to operate multi-line phone systems confidently in a rapid-paced setting
Demonstrated office experience supporting front desk operations and administrative functions

Join us to be part of a dedicated team committed to providing outstanding patient service! We value energetic professionals who thrive in busy environments and are eager to grow their healthcare administration skills. This is a paid opportunity designed to support your career development while contributing meaningfully to our patients’ well-being. Pay: $18.00-$19.00 per hour

Benefits
Company events
Dental care
Extended health care
In office parking

Work Location: In person

📌 Medical Office Assistant Welland
🏢 MedCare Health
📍 Welland