Join Medavie Blue Cross as a Advantages Specialist and provide top-notch customer service in St. John’s, NL. You'll assist customers directly, addressing their inquiries effectively. This position places you at the forefront of client interactions where you'll educate members about available self-service tools and handle their questions concerning perks.

Maintaining professionalism, you will strive to meet performance targets while contributing to continuous improvement initiatives. Key Responsibilities:
Deliver exceptional customer service on-site
Guide members through digital self-service channels
Identify and solve customer needs timely
Provide insights on claims and advantages questions
Collaborate on process improvements for better service Requirements:
High school diploma plus one-year post-secondary
At least 18 months in a customer-facing role
Excellent listening and verbal communication skills
Experienced in navigating software applications
Strong keyboarding skills for accurate data entry Your skills in customer service will impact the satisfaction of Medavie Blue Cross clients.

📌 Medavie Blue Cross Benefits Advisor St John's (St. John's)
🏢 Medavie
📍 St. John's