Drive customer success with Tipalti as a Senior Partner Customer Success Manager. Focus on ensuring seamless post-go-live experiences for clients leveraging strategic partners. Join Tipalti's growing Customer Success team in this pivotal role.

You will lead customer engagement after they go live, driving account growth and building customer advocates. Collaborate closely with Partners to elevate financial operations for mid-market businesses using Tipalti's AI-powered solutions. Key Responsibilities:
Lead post-go-live experiences for partner-referred customers
Drive account growth and resolve escalations proactively
Build operational infrastructure for partner-led success
Advocate for partner customer needs across the organization
Mentor team members and contribute to team initiatives Requirements:
5+ years in customer success or account management
Experience within partner ecosystems preferred
Proven track record in account growth and retention
Knowledge of ERP, Gainsight, Salesforce, or similar tools
Solid communication and relationship management skills Elevate customer experiences and engage vital partnerships as you shape Tipalti's recent Customer Success initiatives.

📌 Senior Customer Success Manager At Tipalti Vancouver (Canada)
🏢 Socket.dev
📍 Canada