Haptrans Holdings Ltd. has been providing international freight forwarding and logistics services in Canada since 2010. As our business continues to grow, we are looking for a motivated and detail-oriented Logistics Operator to join our team. If you have experience in freight forwarding and enjoy working in a fast-paced environment, we'd love to hear from you.
Responsibilities
Coordinate daily logistics operations for air, ocean, and ground freight shipments.
Arrange bookings with carriers and monitor shipments from origin to destination.
Communicate with customers, carriers, overseas agents, and service providers to ensure timely delivery.
Prepare and review shipping documents, including Bills of Lading (B/L), Air Waybills (AWB), commercial invoices, customs documents, and other related paperwork.
Track shipments and proactively update customers on shipment status, delays, or issues.
Resolve operational issues and provide excellent customer service.
Support the sales team with shipment coordination and customer inquiries.
Perform other duties assigned by management.
Qualifications
preferred experience in freight forwarding, logistics, or supply chain operations.
Knowledge of international shipping procedures and documentation.
Strong organizational skills with excellent attention to detail.
Ability to multitask and work efficiently in a fast-paced setting.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Experience with freight forwarding or logistics software is an asset.
Strong communication and problem-solving skills.
Mandarin is required.
What We Offer
Competitive salary based on experience
Paid vacation and statutory holidays
Opportunities for professional growth and career advancement
Supportive and team-oriented team environment
Secure, long-term career with a growing logistics company
We thank all applicants for their interest. Only those selected for an interview will be contacted. Pay: $18.00-$23.00 per hour
Benefits
Dental care
Extended health care
Life insurance
Vision care