Join McCormick Canada as a Consumer Affairs Supervisor, where you'll empower a dedicated team while enhancing consumer relationships through exceptional service and oversight. This pivotal role champions bilingual communications and supports cutting-edge solutions. In your role, you will ensure that the Consumer Affairs team operates effectively, providing training and support to meet departmental objectives.

You will engage with key stakeholders and contribute to improving product visibility in the marketplace. Success requires close collaboration with technical services, marketing, and QA departments in a bilingual workplace. Key Responsibilities:
Provide leadership and coaching for the consumer team
Address escalated inquiries and complex consumer issues




Partner with departments for policy and procedural adherence
Analyze consumer feedback to improve communication strategies
Manage vendor relationships for enhanced consumer engagement Requirements:
Bachelor’s Degree in a relevant field
Minimum 5 years in customer service, including social media
Bilingual in French and English
Familiarity with CPG industry practices
Solid problem-solving and interpersonal skills Drive McCormick's consumer affairs excellence through strategic supervision and dedicated support.

📌 Mccormick Consumer Affairs Team Leader London
🏢 McCormick u0026
📍 London