Drive operational excellence as a Production Support Analyst for Symbiotic Digital in Toronto, ON. This role focuses on middleware support and incident management in a cooperative workplace. As a Production Support Analyst, you will play a critical role in maintaining operational activities for Java-based enterprise applications.

Your responsibilities will include incident resolution, service request management, and configuration management. Collaborating with technical and business stakeholders, your expertise in middleware technologies and cloud platforms will be crucial for success. Key Responsibilities:
Support enterprise application operational activities
Perform incident intake and troubleshooting activities
Manage and fulfill service requests effectively
Implement and monitor change requests
Conduct operational analysis and reporting Requirements:
2+ years experience with middleware solutions
Proficiency in IBM WebSphere and OpenShift
Familiarity with CI/CD tools like Jenkins
Solid understanding of ITIL processes
Excellent reporting and communication skills Utilize your middleware expertise with Symbiotic Digital to enhance operational support in this impactful role.

📌 Production Support Analyst At Symbiotic Digital Toronto
🏢 Symbiotic Group
📍 Toronto