Join the City of Thunder Bay as an IT Client Services Specialist focused on Networks and Cloud solutions. This full time position handles user support and network management. Working at the City Manager's Office, you will support both network and enterprise software access, ensuring seamless operation for all clients. With responsibilities spanning Active Directory maintenance to problem resolution, you will be instrumental in enhancing IT support for organizational goals. Key Responsibilities:
Maintain and document network and file share access
Resolve Tier 1 support calls effectively
Document client interactions in management systems
Collaborate with IT staff for effective solutions
Conduct training sessions for users on tools Requirements:
Degree or Diploma in IT or related fields
Experience with network support and client services
Excellent communication and interpersonal abilities
Robust analytical skills and self-motivation
Familiar with software such as SCCM and AV Utilize your skills in IT support and network management to serve the Thunder Bay community effectively.

📌 It Client Services Specialist Thunder Bay Ottawa (Canada)
🏢 Anishinabek Employment u0026 Training Services
📍 Canada