Transform the retail landscape with Specsavers as an Optical Retail Training Manager. Focus on enhancing customer service through cutting-edge training programs in Ontario West. As a Regional Training Manager, you will work in a field role on an 18-month contract with the possibility of extension, focusing on training delivery across various stores in the Greater Toronto Area and Oakville.

Your excellence in training design and implementation will empower teams to provide exceptional service. You will engage with store leaders and cross-functional teams to meet training needs that align with business goals. Key Responsibilities:
Deliver engaging workshops and online training activities
Facilitate success during new store openings




Mentor staff for skill development and performance
Analyze store metrics for training opportunities
Drive collaboration across business areas for aligned initiatives Requirements:
Proven training experience in retail, preferably optical
Robust commitment to customer service excellence
Exceptional analytical and communication skills
Facilitator for group training and individual coaching
Ability to navigate a agile and growing business Elevate customer experiences through effective training at Specsavers.

📌 Optical Retail Training Manager Role Toronto
🏢 Specsavers
📍 Toronto