Type: Part-Time (with potential to transition to Full-Time)
Wage: $16/hour
About the Role:
We’re looking for a warm and Brighthearted personality to join our Front Desk team! If you’re passionate about creating memorable guest experiences, spreading positivity, and eager to grow within the exciting world of hospitality, this is your opportunity to shine.
Shifts:
Applicants must have flexible availability, including:
Mornings
Evenings
Mid-shifts
Weekends & Holidays
What You’ll Get:
Immediate discounts at the Garden Grille Restaurant (50%) and The Shop (25%)
Hilton Team Member Travel Program – exclusive hotel discounts for you, your friends, and family (after probation period)
Optional group health benefits available after probationary period (cost shared between team member and hotel)
Ongoing opportunities for training, growth, and development
A workplace that values Brightheartedness, teamwork, and service excellence
Who You Are:
Previous hotel or front desk experience is a plus but not required
A diploma in Hospitality or Tourism is an asset
Friendly, professional, and genuinely guest-focused
Strong communication and multitasking skills
Able to stay composed and efficient in a busy workplace
Organized,
reliable, and team-oriented
Ready to bring a Brighthearted attitude to every shift—creating a warm and welcoming atmosphere for our guests
Key Responsibilities:
Greet and welcome guests with enthusiasm and warmth
Check guests in and out efficiently while delivering a great first and last impression
Create and manage reservations accurately
Respond to guest inquiries in person and over the phone with professionalism
Communicate effectively with other hotel departments to ensure guest satisfaction
Handle cash transactions accurately and maintain a balanced float
Uphold safety, confidentiality, and Hilton brand standards
Keep the work area clean and organized
Support other departments when needed
Take initiative and be eager to learn and grow
Additional Info:
Open Work Permit holders and students are welcome to apply
Please note: LMIA and sponsorship are not available for this position
To Apply:
Please send in your resume if you think you are a valuable fit for this role.
We look forward to welcoming our next Brighthearted team member!
Pay: From $16.00 per hour
Benefits
Discounted or free food
Flexible schedule
In office parking