Become an essential part of Manulife's team as an Investigation Analyst focused on fraud prevention. Employ your analytical skills in a hybrid work setting to combat fraudulent activities. In this pivotal role, you will apply your expertise in Group Perks and problem-solving to investigate claims effectively.
Responsibilities include data profiling, supporting audit initiatives, and collaborating with both internal and external stakeholders. A keen eye for detail and solid communication skills are vital for success in this role. Key Responsibilities:
Analyze data to identify and investigate anomalies
Support audit programs and lead investigations
Conduct interviews with plan members and providers
Create detailed audits and communications
Drive key investigative projects to fruition Requirements:
Relevant university degree or equivalent experience
Familiarity with Canadian healthcare regulations
Exceptional communication and interpersonal skills
Robust analytical and research abilities
Willingness to travel as needed Contribute your skills in fraud investigation and help enhance customer experience at Manulife in Waterloo.