Overview

Under general supervision of the Housekeeping Manager/Housekeeping Supervisor the houseperson will provide janitorial and maintenance support by ensuring that the premises are always clean and tidy. They will prepare rooms for guests and ensure that meeting rooms are set up as required, clean, well equipped and neat and tidy.

These professionals are also responsible for cleaning the lobby and bathrooms along with stocking guest rooms with necessary items like soaps, tissues and towels.

Responsibilities
Maintain and clean public areas, bathrooms, and work areas
Clean furnishings and carpets
Clean and maintain common areas within the hotel
Reply guests’ questions and handle any concerns
Assist front desk staff when required
Replenish supplies in guest rooms and stock housekeeping storage areas
Change bed linens and empty trash as required
Assist housekeeping staff with requests
collect laundry and garbage as required

Requirements
Prior experience in cleaning, custodial work, or hospitality is highly desirable; hotel experience is a must
Solid attention to detail with a commitment to maintaining high cleanliness standards
Ability to work efficiently both independently and as part of a team
Knowledge of cleaning chemicals and industrial cleaning equipment preferred




Excellent time management skills to complete tasks within scheduled shifts
Ability to lift moderate loads and stand for extended periods during shifts
Flexibility to work various shifts including mornings, afternoons, or evenings as needed
A positive attitude with strong work ethic, reliability, and ability to multi task
Supports hotel standards and contributes to the delivery of consistent guest service.
Solicits guest feedback and alerts Department Head to all opportunities for improvement.
Assist our guests with information about services and amenities that our hotel offers.
Demonstrates commitment to understand, anticipate and fulfill the needs of our guests.
Observes and ensures compliance by Housekeeping staff with the hotel's key control procedures.
Follows the health and safety guidelines.
Responsible for communicating any safety issues in the hotel, such as: broken glass, wet floors, any maintenance issue that can create an injury, etc.
Responsible to communicate any injury that occurs while working to their immediate supervisor or manager.

Pay: From $19.18 per hour

Perks
Dental care
Extended health care
In office parking

Work Location: In person

📌 Houseperson Ottawa
🏢 Days Inn Downtown Ottawa
📍 Ottawa