Drive payment efficiency as Payments Operations Lead at Klir in Toronto. Oversee onboarding, reconciliation, and customer support within a hybrid work workplace. Join Klir's Klir Connect team, an cutting-edge business unit focused on streamlining utility payments.
This vital role demands operational clarity and customer-first service as you implement scalable processes for payments across multiple utilities. Your hands-on approach will ensure the payment platform runs smoothly, helping to serve backflow testers and liquid waste haulers effectively. Key Responsibilities:
Manage merchant account and payment partner onboarding
Oversee daily health of Stripe-based payment operations
Reconcile payments and resolve discrepancies
Facilitate utility onboarding processes and testing
Collaborate with CX for support integration Requirements:
Experience in payments or fintech operations
Robust attention to detail in reconciliation tasks
Ability to work cross-functionally with diverse teams
Comfortable working in a hybrid role
Background in customer onboarding preferred Be a key player in shaping the payment processes at Klir and ensure customers have a seamless experience.
📌 Payments Operations Lead At Klir Toronto
🏢 Klir
📍 Toronto