Elevate member experiences as the Manager of Member Services at Desjardins. You will lead a team focused on achieving outstanding service quality and operational efficiency. In this strategic role, you will oversee a team dedicated to delivering exceptional member and client services.

You will be responsible for developing business strategies that align with the organization's priorities while ensuring team engagement and comprehensive support. A track record in successful leadership and risk management will be essential as you navigate the challenges of your department. Key Responsibilities:
Support strategy development to meet business challenges
Ensure quality of services and relationships
Guide implementation of action plans for success
Foster team synergy and manage talent effectively
Drive continuous improvement and profitability Requirements:
Bachelor’s degree in a related field
At least two years of relevant experience
Proficiency in French is mandatory
Skills in customer engagement and decision-making
Robust focus on diversity and accessibility initiatives Contribute to impactful member services and creative solutions at Desjardins.

📌 Manager Of Member Services At Desjardins Montreal
🏢 Desjardins Group
📍 Montreal